Privacy Policy

1. Accountability

We take responsibility for the personal information under our control. This includes any data shared with third-party service providers (such as Kajabi, Stripe, and Mailchimp), who are required to maintain privacy protections consistent with this policy.

2. Identifying Purposes

We collect personal information to:

• Deliver our coaching and wellness services
• Process payments and manage subscriptions
• Provide access to our Movement Collective classes and digital content
• Communicate via newsletters, updates, or customer support
• Improve our offerings based on user behavior and preferences

We will always identify the purpose before or at the time of collection.

3. Consent

We collect, use, and disclose personal information only with your consent, except as required by law.
Consent may be:

• Express (e.g., when you sign up for a program or mailing list)
• Implied (e.g., by using our services or website)

You may withdraw consent at any time by contacting us at [your email]. This may impact your ability to access certain services.

4. Limiting Collection

We only collect the minimum amount of personal information necessary for the purposes identified. This may include:

• Name
• Email address
• Billing and payment details
• Health-related information (if voluntarily submitted via forms or coaching intake)

5. Limiting Use, Disclosure, and Retention

We use your personal information only for the purposes stated, unless you provide additional consent.
We retain data only as long as necessary to:

• Provide our services
• Meet legal or tax requirements
• Resolve disputes or enforce agreements

We do not sell or rent your personal information.

6. Accuracy

We strive to keep your personal information accurate and up to date. You may request corrections to your information at any time.

7. Safeguards

We protect your information with appropriate security measures, including:

• SSL encryption
• Secure third-party processors (Kajabi, Stripe)
• Access controls on business systems

While no system is 100% secure, we follow industry best practices to minimize risk.

8. Openness

This Privacy Policy is publicly available on our website. If you have questions about our practices, please contact us.

9. Individual Access

Upon written request, you may access any personal information we hold about you. You may:

• Review your data
• Request corrections
• Request deletion, where permitted by law

Contact: [email protected]
Subject line: "Privacy Request – Salt and Steel"

10. Challenging Compliance

If you have concerns about our handling of your personal information, please contact us directly.
If not resolved, you may file a complaint with the Office of the Privacy Commissioner of Canada.

Website: https://www.priv.gc.ca

11. Third-Party Services

We use trusted third-party services, including:

• Kajabi – for hosting, email, and customer login
• Stripe – for secure payment processing

These services maintain their own privacy policies and comply with relevant data protection laws.

12. Cookies & Tracking Technologies

We use cookies to:

• Enable core website functionality
• Analyze visitor behavior (Google Analytics)
• Improve marketing and user experience

You can control cookies through your browser settings. By using our site, you consent to our use of cookies.

13. Children’s Privacy

Our services are intended for individuals aged 18 and older.
We do not knowingly collect personal information from anyone under the age of 18. If we learn that we have collected personal information from a minor without verified parental consent, we will delete it promptly.
If you believe we may have collected such information, please contact us at [email protected].

14. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated date.

15. Contact Us

If you have questions or requests regarding this policy, please contact:

Salt and Steel
[email protected]
698 Main St
Moncton, NB
E1C 1E4